Terms of service

Last Updated: October 8, 2026

OVERVIEW

This website is operated by Nestpack. Throughout the site, the terms “we,” “us,” and “our” refer to Nestpack. Nestpack offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available on our website. These Terms apply to all users of the site, including browsers, customers, and other visitors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Any new features, products, or services added to our store will also be subject to these Terms of Service. The most current version of these Terms can be reviewed on this page.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations while using the Service.

You must not transmit viruses, malware, malicious code, or other harmful materials through our website.

A violation of these Terms may result in suspension or termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service or cancel transactions when reasonably necessary and as permitted by applicable law.

You understand that information submitted through our website, except for payment information, may be transferred across various networks and may be processed as necessary to provide our Service.

Payment information is handled according to applicable payment processing procedures and our Privacy Policy.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all information is always accurate, complete, or up to date.

Product descriptions, specifications, images, pricing, availability, and other information may occasionally contain errors or omissions. We reserve the right to correct such information when necessary.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service or any product at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where otherwise required by applicable law.

SECTION 5 - PRODUCTS AND SERVICES

Nestpack offers sofas, chairs, and other furniture products through our online store.

We make reasonable efforts to display product images, colors, dimensions, materials, descriptions, and other product information accurately. Actual colors may vary depending on your device, display settings, lighting, and other factors.

Some furniture products may have limited availability. We reserve the right to limit quantities, discontinue products, or modify product availability at any time.

SECTION 6 - ORDERS AND BILLING INFORMATION

We reserve the right to refuse or cancel any order for reasonable reasons, including suspected fraud, payment issues, product availability, pricing errors, or incorrect customer information.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases made through our store.

If we cancel or modify an order after payment has been received, any applicable refund will generally be issued to the original payment method.

SECTION 7 - SHIPPING AND DELIVERY

We currently provide standard shipping within the United States.

Orders of $150 or more qualify for free standard shipping. Orders below $150 are subject to a $7.95 standard shipping fee.

Orders are generally processed within 1–3 business days, and standard delivery generally takes approximately 3–8 business days after shipment.

Delivery times are estimates and may vary due to carrier operations, weather, holidays, high order volumes, incorrect addresses, or other circumstances beyond our reasonable control.

Additional shipping information is provided in our Shipping Policy.

SECTION 8 - RETURNS AND REFUNDS

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the applicable return period, product condition requirements, return shipping responsibilities, and refund procedures before requesting a return.

SECTION 9 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not directly monitor or control.

Any use of optional third-party tools is at your own discretion and risk. Third-party tools may be subject to their own terms and policies.

SECTION 10 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not operated by Nestpack.

We are not responsible for the content, accuracy, privacy practices, security, or policies of third-party websites.

Your use of third-party websites is subject to the terms and policies of those third parties.

SECTION 11 - USER COMMENTS AND SUBMISSIONS

If you submit reviews, comments, feedback, suggestions, photographs, or other content to us, you agree that you have the right to submit such content.

You agree not to submit content that is unlawful, misleading, abusive, defamatory, threatening, obscene, or that infringes upon the rights of another person.

By submitting content, you grant Nestpack a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and distribute the content for legitimate business purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, protect, and disclose personal information.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders when information is inaccurate, including after an order has been submitted, where permitted by applicable law.

SECTION 14 - PROHIBITED USES

You may not use our website or its content:

  • For any unlawful purpose

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To submit false or misleading information

  • To harass, abuse, threaten, or harm others

  • To transmit viruses, malware, or malicious code

  • To interfere with the security or operation of the website

  • To collect personal information without authorization

  • To engage in fraudulent activity

  • To use automated systems to improperly access or collect website information

We reserve the right to restrict or terminate access to the Service for prohibited activities.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, we do not guarantee that your use of our Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that all information obtained through the Service will always be accurate, complete, or reliable.

Nothing in these Terms is intended to exclude or limit consumer rights or legal protections that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the extent permitted by applicable law, Nestpack shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of our products.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nestpack, its affiliates, service providers, employees, contractors, and representatives from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or unlawful use of the website.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue to remain in full force and effect.

SECTION 19 - TERMINATION

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate your access to the Service if you violate these Terms, applicable law, or otherwise misuse the website.

Any obligations or liabilities incurred before termination shall survive termination where applicable.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies posted on our website, constitute the applicable terms governing your use of our Service.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and the applicable laws of the state in which Nestpack operates, without regard to conflict-of-law principles.

Nothing in these Terms is intended to limit any rights or protections available to consumers under applicable law.

SECTION 22 - CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time to reflect changes in our business, products, services, or legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 23 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Email: sales@nestpack.us

Phone: +1 (315) 748-4739

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)

Address: 1008 Gilbert Mills Rd, Fulton, NY, 13069-4568, United States